Frequently Asked Questions

If you don't find an answer to your question here, ask us!

Payments and Billing

What methods of payment do you accept?

Most of our clients prefer ACH / Direct Debit. We also happily take Visa, Mastercard, American Express, as well as bank transfer and even paper cheques.

Do you charge tax?

We collect GST or HST from Canadian customers. We do not collect tax for customers outside of Canada. Customers outside of Canada are responsible for any tax obligations that may exist in their country of operation.

What currency will I be charged in?

We have happy customers all over the world, and are able to do business with most major currencies.

Terms of Service and Privacy

What are your Terms of Service?

Our Terms of Service can be found at www.webwoodsmen.com/terms-of-service.

What is your Privacy Policy?

Our Privacy Policy can be found at www.webwoodsmen.com/privacy-policy.

Managed Business Websites

Can I pay monthly?

Most of our clients pay yearly. The pricing of our plans reflects the monthly price for clients paying on a yearly basis. If you would prefer to pay monthly, that’s fine too. There is a slight premium on monthly pricing.

Do I have to pay for and manage my own web hosting separately?

High quality, fully managed hosting is included in our pricing. There is no requirement for you to pay for or manage hosting accounts.

General

What’s with the Woodsmen and the outdoor theme?

Our team loves nature and all sorts of outdoor activities. Playing outside balances out all the time we spend inside on our computers and keeps us happy. We chose the name WebWoodsmen and injected woodsy themes into our website to reflect that and pay homage to the great outdoors.